a) in a refund system – payment is made upon receipt of the package
b) deposit in the account – payment is made with deposit of the order value in the account provided when placing the order. The order number will be specified in the comments regarding the payment made.
c) online payment by bank card (card payments are currently suspended)
Payment for the requested goods can be made either upon receipt of the order or in advance. The payment amount will also include the transport cost. The goods will be accompanied by the invoice. The invoice will contain VAT, the prices on the site include VAT.
Payment upon receipt of the order is made to the agent of the courier company (in the country) or to the staff of Dudi Bait (Cluj-Napoca).
In order to minimize the cost of transport, or at our request (special products or high value), the customer can pay in advance the value of the products and the transport taxes.
The goods will be shipped after confirming the entry of the money in the company’s accounts. As a result of the order, the customer will receive by e-mail a proforma invoice, which will contain the amount to be paid. Payment can be made by bank transfer to the company’s account, specifying the number of the proforma invoice.
II.SHIPPING / COLLECTION OF PRODUCTS (RO)
Orders sent by 12:00 will usually be shipped the same day. Orders received after this time will be shipped in the following working days (maximum 2 days). Orders received on weekends or during public holidays will be shipped in the next 1-2 working days.
In order to quickly take possession of the fishing products from the dudi-bait.ro online store, we offer you the following delivery methods: Express courier, Own staff, Romanian Post. Also, if you want to visit us and pick up the products from the store yourself, we are waiting for you with pleasure.
If, for reasons of “confidentiality to spouses”, the client wants to personally pick up the package from the courier company or from the headquarters in Cluj-Napoca, this can be requested in the order.
* DELIVERY BY FAST COURIER (RO)
Courier delivery is a safe and fast solution. The transport cost is 18 lei single tax ANYWHERE IN ROMANIA. And in case you place an order higher than 200 lei, it is offered for FREE by dudi-bait.ro in the “Sameday” network.
The delivery term of the courier company is 24-72 hours, depending on the destination locality.
After confirming the shipment of the order, on the day the order should have been delivered, customers can call the courier company’s HEADQUARTERS to verify the availability of delivery or to propose a time interval, specifying the AWB confirmed by Dudi Bait at the time of shipment. command.
* DELIVERY BY OWN STAFF
In Cluj-Napoca, the products are delivered either by courier or by our own staff.
* LIFTING FROM THE STORE
In Cluj-Napoca, orders can be picked up from the headquarters of our company, according to the following procedure: the order is placed, the pick-up is requested from the headquarters in order for observations, Dudi Bait confirms the availability to pick up the order.
* INTERNATIONAL DELIVERY (EU)
We also deliver intra-community in the following countries: Austria, Belgium, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Hungary.
The package will be sent by express courier (DPD) and the transport cost will be calculated automatically depending on the weight of the package and the shipping location.
* DELIVERY BY ROMANIAN POST
Dudi Bait does not work with the Romanian Post.
ATTENTION: When receiving the package from the couriers, check the integrity of the products and the packaging. If there are damaged products during transport, a report is drawn up with the representative of the courier company and the damaged product is returned exclusively, which will be replaced free of charge by Dudi Bait. The report drawn up by the courier company is absolutely necessary in order to be able to replace the damaged product. Subsequent claims for damaged products are not considered.
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